What information we collect and how
The information we collect via the Website may include:
• Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc
What we do with your information
Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:
• To provide pre and after sales service. We may pass your details to a third-party organisation to supply services you have requested and/or to provide pre and after-sales service. These third-parties are obliged to keep your details securely
• In certain cases we may use your email address to send you information on our other services. In such a case you will be offered the option to opt out of future communications
We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will NOT be allowed to use your personal information for their own purposes
Terms and Conditions
All goods dispatched within 2 working days after receipt of order. Goods to be signed for by recipient.
UK delivery normally takes 2-5 working days but please allow up to 14 days, if your goods have not arrived after this time please contact us by email. United States, Canada, and Australaisa all goods go by Air Sure which is supposed to be a five working day service but often takes longer. Please remember Saturday and Sunday's are not working days in the Postal service.
Full replacement of damaged goods. Signed proof of damaged delivery document required.
Full refund of purchase price to customers who do not find the product beneficial for eczema / psoriasis.
Disclaimer: the statements made on our website are not intended to diagnose, cure or prevent any disease, if a condition persists please contact your physician. The information provided by this web site or this company is not a substitute for a face-to-face consultation with a dermatologist or with your physician, and should not be construed as individual medical advice. The testimonials on this website are individual cases and we do not guarantee that you will get the same results or better